Please Read The Following Document Carefully. It Contains Crucial Information Regarding The Terms And Condition Governing Your Use Of This Website. Please Do Not Use This Website Or Transact On This Website If You Do Not Agree With The Terms And Conditions Stated Below.

  1. The prices and offers of the products sold on our website are only valid when the purchase has been made from the website.
  2. Prices of some of the items which are subject to Maximum Retail Price (MRP) restrictions are being sold on the website after adding up costs of our services and the delivery charges.
  3. The quality of the products is the sole responsibility of the respective brands.
  4. Complete refunds will be made in case of failure of delivery of the order. Haven.pk is not liable for any other charges caused by the non-delivery.
  5. Complaints of any orders shall not be entertained after 5 (Five) days from the date of delivery of the order.
  6. Loss or damage to the product during shipping by a carrier is not responsibility of Haven.pk
  7. Missing or damaged items should be notified to Haven.pk within 48 hours of the receival of the product.
  8. Haven.pk has the right to refuse any order unconditionally.
  9. Haven.pk reserves the right to change the price or withdraw any product at any point without any prior notice.
  10. Haven.pk has ensured that the information of products found on the website is accurate. Haven.pk will not be responsible for damage or loss caused by the users due to the information unintentionally provided/not provided in the description.
  11. If the product is not in stock, Haven reserves the right to cancel the order without notice to the customer and all refunds initiated by us.
  12. Specifications of the products may vary from time to time by the manufacturer of the respective product and our company is not liable for any errors or any technicalities.
  13. Haven.pk has rights to modify the User Agreement without any prior notification any time.
  14. We request the customer to send the copy of our invoice for warranty purposes always whenever there is any service problem for the products.
  15. The customer promises that the information provided to Haven.pk is true, correct and accurate.
  16. All rights are reserved by Haven.pk
  17. Products sold by Haven.pk will be accepted for warranty service / repair / replacement only if they are in proper and good physical condition and the warranty time period has not expired at that point. Products with missing parts and/or considerable damage will be considered warranty void.
  18. In case a product is defective and the defect is covered by the warranty, Haven.pk shall get the product repaired / serviced / replaced by the Brand manufacturer. The customer shall bear the cost of reverse shipping the product to us.
  19. Haven.pk shall be under no liability whatsoever in respect to any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the card holder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.